Performance improvement feedback doesn’t happen nearly enough – or at all in many cases. Leaders at all levels generally believe it is important and part of their routine. So…if employees generally want more feedback (or any feedback) and at the same time leaders believe it is important and think they do it, what is the disconnect? Let’s dive in and find out.
f you asked a bunch of leaders at any level, if they would like to know when their teams first know when work efforts start to miss their targets – I expect all hands would be raised.
Similarly, if you asked any knowledge worker (at any level) if they would like more feedback from their boss, all hands would be raised.
From your perspective as a leader, you wonder why you don’t hear about problems until they are serious in nature. In a similar vein, strong professionals (at any level) wonder why they don’t get feedback until they have failed.